Accommodation Booking - Cloud-Hosted Web Application
The NHS required a bespoke software application to enable booking and management of accommodation for members of staff on secondment to a hospital or visiting for a specialist assignment.
The software allowed bookings to be taken by phone by the administration staff or directly by the consultant or nurse, using an online portal. An online payment facility was provided via Worldpay, but the system also had to handle other methods of payment e.g. via the payroll or using a card machine in the accommodation office.
The functionality had to be able to handle cancellations, “no shows” and extensions.
The software also managed the room cleaning schedule.
The system had to be delivered within a fixed timescale so that it would be available on day one of the new accommodation service opening. It is a great improvement to business efficiency, compared with the previous highly manually intensive process.
“Now that the patient management system has been operational for some time at the Lister and QEII hospitals, the benefits are really starting to emerge. In fact, the staff who originally resisted the system now threaten death if it goes offline!" Teri-ann Grange I.T. Projects Manager East and North Hertfordshire NHS Trust