HealthCare At Home
Paper To Web System Conversion
Healthcare at Home (HAH) is the UK’s leading provider of high-tech home healthcare and speciality pharmacy services to the NHS and the independent healthcare sector.
Traditionally, patients had registered with HAH using a paper-form based system, which had resulted in a proliferation of different forms and a system in which it was difficult to detect errors. HAH needed a new web-based system to replace the old paper-based system for ordering medicines online. Because the system would carry patients personal data, it needed to meet HAH’s stringent standards for patient confidentiality and security.
Blueberry worked closely with HAH to produce a detailed requirements analysis. Because the system would carry patients personal data, it needed to meet HAH’s standards for patient confidentiality and security. Emphasis was placed on adding error checking and data validation wherever possible and automating any notifications to users.
Several iterations of requirements and work flow were examined which resulted in a detailed document being drawn up to allow the formal software development process to begin.
“Now that the patient management system has been operational for some time at the Lister and QEII hospitals, the benefits are really starting to emerge. In fact, the staff who originally resisted the system now threaten death if it goes offline!" Teri-ann Grange I.T. Projects Manager East and North Hertfordshire NHS Trust