Creative Lighthouse Workflow Planning Tool

Blueberry built Establishment Genie, a workflow-planning and benchmarking tool for a healthcare consulting firm, which allows all management groups in the health and social care sector to collaborate on safe staffing, cross-boundary workforce planning, benefits realisation and financial governance.

The Requirements

Creative Lighthouse is a health and social care consultancy, with a focus on workforce planning and transformation, safe staffing and cost improvement.

The health care sector faces a conflict between safe staffing and the government directive to be cost efficient.  In a time of clinical staff shortages, increasing demand for services and financial austerity there is a need for a consistent approach to workforce analysis, benchmarking and planning across the health and social care sector to enable informed decision making across finance, HR and nursing management. Creative Lighthouse had a prototype of an idea and approached Blueberry to see if we could make the idea a reality.

The company wanted to create a workforce planning and benchmarking solution in response to frustration at the focus on financially led decisions in health and social care management that did not consider the safety and care of patients or staff. They set out to build a platform that would allow all management groups in the health and social care sector to collaborate on safe staffing, cross-boundary workforce planning, benefits realisation and financial governance.

Creative Lighthouse identified Blueberry through a combination of recommendation and a number of meetings to make sure the team really understood what they wanted to achieve, and Blueberry provided the client with a dedicated project manager and development team to deliver the end product they were looking for.

Our Solution

Blueberry Created a BBWT application to report on staffing levels in hospitals. The first phase of development gave Creative Lighthouse a product they could present to the National Institute of Health and Care Excellence (NICE), for which they received an endorsement, and also allowed them to apply for and be awarded a grant for Innovate UK to develop their product further to include benchmarking and cross-sector workforce planning.

The Results

Eve Mitchell, Director at Creative Lighthouse Ltd said: “The tool has launched and received endorsements from key outside stakeholders, leading to more work with Blueberry Consultants. The team has hand-held the client through the project with patience and persistence. Their knowledge, transparency, and clear understanding made for a smooth workflow.

“The key to the success of Creative Lighthouse is the development and delivery of Establishment Genie. It is our core product which has given access to multiple sectors across health and social care, with the impact of improved quality of care, better governance and the ability for multidisciplinary teams to work across boundaries to provide a better workforce to respond the needs of their populations.”

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